How Disability Laws Can Help Tenants Suffering from Drifting Tobacco Smoke | ChangeLab Solutions
If you have a medical condition made worse by secondhand smoke drifting into your apartment, federal and state disability laws might help you address the problem. Depending on the nature of your disability, your landlord may be required to make changes to reduce your exposure. Download the PDF HERE.
Foxwoods Casino Workers Suffer in Legal Stand-Off
Smoking bans are usually enforced by state and local officials. But what happens when a business falls outside the law’s jurisdiction? Foxwoods Resort Casino in Connecticut is owned by the Mashantucket Pequot tribe and local indoor smoking laws do not apply to businesses with Native American sovereignty. While most local bars, restaurants, and indoor public […]
Occupants of Non-Smoking Hotel Rooms Still at Risk for Third-Hand Smoke
Written by Benita Matilda According to a new study published online in Tobacco Control, all non-smoking hotel rooms operating a partial smoking ban fail to protect their occupants from tobacco smoke, as the smoke from other rooms tends to travel from room to room. Even if the room does not have any smoking activity, the effects of tobacco smoke can […]
Stephen on KTRH.com – “The End of Restaurant Tipping?”
Stephen was interviewed by Nik Rajkovic of Houston’s KTRH radio for a piece on restaurant tipping. Tipping is common in the U.S. and constitutes the bulk of pay for servers and bartenders. It is necessary? Is it useful? What is hospitality like in countries without tipping practices? Read the article here.
Stephen in the News: Traveling to Mexico? Violent Crimes Uncommon in Tourist Areas, Risk Expert Says – NBC News
Stephen was consulted for a piece by the NBC News on February 6, 2013, concerning recent crimes targeting travelers in Mexico, specifically the brutal rape of six Spanish females in Acapulco. Violent crime against tourists in Mexico is not common, but recent events have stirred controversy and questions about where to stay and what to […]
Carbon Monoxide the Silent Killer for Hoteliers
Stephen was recently asked to comment in an article in Hotel News Now covering the tragic deaths of three guests at a Best Western in Boone, North Carolina, which has brought to light the real danger of carbon monoxide poisoning in hotels. Damon Mallatere, president of Appalachian Hospitality Management, which manages the Best Western in Boone, has […]
People are normal until they check into a hotel room…
Hotels are typically fairly lenient on accidents in rooms and damage caused by guests, despite worries we may have to the contrary. Injuries, spills and other accidents can cause damage that is usually covered by the hotel itself. But why, exactly, do so many hotels find themselves dealing with strange guest accidents? In a story […]
Child’s Death Brings Up Questions About Alcohol Sales at NFL Games
Betina Pierson’s daughter was killed while walking beside a roadway in Indianapolis on Dec. 19, 2010. The driver was drunk and on his way home from a Colts football game. The horrible death has brought up a lawsuit and also questions about serving alcohol at sporting events. Pierson wants Centerplate, the food and beverage provider […]
Litigation Trends: Looking Ahead Into 2020
Based on the lawsuits filed in 2019, here are the top hotel industry legal battles to watch for in 2020. In 2019, litigation heated up in several areas that will undoubtedly continue into 2020, and prudent hotel operators will give them proper consideration as protocols and training priorities are established for 2020. The first and […]
Travel Safe / Stay Safe
Co-Written by: Marilyn Faz Traveling for business or leisure can be both rewarding and distracting – taking your attention away from potential dangers that come with it. If you often travel for business, the repetition or tediousness of travel can desensitize you to the risks. For some, however, travel safety is always at the forefront […]