The “McDonald’s coffee lawsuit” made national headlines in 1992 after Stella Liebeck spilled scalding coffee in her lap while removing the lid and decided to sue the corporation for damages. Years later, perspective lends new angles to this often-mocked story.
Was Liebeck’s suit legitimate? And what does this still mean for restauranteurs and hospitality professionals today? This Then News Media piece provides a valuable case study for any of us who need a reminder about the importance of legal protection for ourselves and safety precautions for our customers.
See the FULL STORY HERE.