Most of you will recall Anthony ” Tony ” Marshall and his tireless work to assist the hotel industry in understanding the legal aspects of the business and ensuring guest safety. Due to his lasting impact, we…
Browsing Category Legal
A Guest or a Tenant…that is the question!
In the lodging area, a guest can be classified as being either a transient guest i.e., a customer who rents property for a relatively short period of time with no intent of establishing permanent residency,…
Scalded by Coffee: New Perspectives on an Infamous Lawsuit
The “McDonald’s coffee lawsuit” made national headlines in 1992 after Stella Liebeck spilled scalding coffee in her lap while removing the lid and decided to sue the corporation for damages. Years later, perspective lends new…
4 Best Practices for Food and Beverage Operators
I’ve been noticing some trends in the feedback I hear from those in the food and beverage industry and the customers they serve. The operators know what works, and the customers know what they like. If…
A Safe Night Out: Things to Avoid When Serving Alcohol
While it can be difficult as an alcoholic beverage server or bartender to determine how much is too much for your patrons, it is absolutely essential to pay attention. When it comes to legal compliance…