Presentation Topics

Legal Compliance Review for Hotels
Emotionally Intelligent Leadership
Positive Leadership for Positive Performance
Conflict Resolution Skills
Enhancing Your Presentation Effectiveness
Protecting Your Investments
Legal Compliance Review for Restaurants
STEM the Tide of Litigation
Customer Care
Event and Meeting Contract
Let the founder of Hospitalitylawyer.com®, Stephen Barth, bring your audience up-to-date on the key legal issues and food service regulations that they face daily. This interactive program is packed with prevention and compliance techniques that can be implemented immediately.
Studies have shown that up to 80 percent of future success depends on EI (emotional intelligence) rather than IQ. People and organizations have to understand what it is and how to apply it personally and professionally. Walk away from this presentation with a clear idea of emotional intelligence, together with a gap analysis for your personal path to mastering it and utilizing it personally to cope with change and stress, and professionally in your organization to develop engaged, productive and committed employees. Mastering emotional intelligence is the key to unlocking your true potential as a leader, manager and communicator. Stephen’s emotional intelligence seminars have grown consistently more popular, and they are some of his favorite to give. “Improving our emotions."
Strengthening leadership skills via positive methods. The Positive Leadership for Positive Performance seminar is a dynamic presentation that will provide the necessary techniques for coaching, teaching, and facilitating the work of your employees in order to enhance the commitment and productivity of your workforce while simultaneously increasing retention rates. This is an excellent management seminar for managers who wish to bring employees together and inspire them to do better.
Every relationship has conflict. Successful relationships have the ability to solve a conflict. From this program, you will gain personal and professional breakthrough and insight to enhance your ability to solve conflicts with others, and to enable you to mediate third party disputes faster, with more effective outcomes. Stephen’s conflict resolution seminars not only teach attendees how to communicate to solve disputes, they will also learn to listen and hear all sides of any contentious issue. Stephen’s work with emotional intelligence is also touched on in conflict resolution seminars.
You have invested your time and money; now invest in the knowledge to protect it. Understanding the type (liability, EPLI) and scope of your insurance policies, exclusions, and terms such as per occurrence, aggregate, claims made, tail, excess and umbrella is a necessity. Do not wait until you have a claim to discover you do not have coverage. Come to this highly beneficial session to ensure that the insurance coverage’s you have are the insurance coverage’s that you need; to understand insurance policies and industry jargon; to identify the type of coverage’s needed for a particular organization; to recognize gaps in coverage and how to avoid them.
Let the founder of Hospitalitylawyer.com®, Stephen Barth, bring your audience up-to-date on the key legal issues and food service regulations that they face daily. This interactive program is packed with prevention and compliance techniques that can be implemented immediately.
Learn how the proper selecting, teaching, education, and motivating of your employees can reduce the number of incidents, which lead to costly litigation, while simultaneously increasing the satisfaction level of your internal and external customers.
The key to great customer service is great people, great facilities, and great products. This program will show managers and team members the leadership formula for creating a Positive Service Culture. This fun, fast-paced management seminar will deliver the insight and tools you need to see immediate improvements throughout your team and business. This is a management seminar for anyone looking to improve the customer experience in any kind of business.
Finally, a Rational Approach to Meeting and Event Contracts. In this presentation, Stephen discusses how you can quit wasting time re-negotiating the same clauses in meeting contracts. He explains how clauses can be mutual win/wins for the buyer and the supplier. Brush up on your negotiation skills and arm yourself with vital contacts knowledge in this seminar about contract negotiation.
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