For hapless travelers tired of dealing with “openings” that are not really open, there are some new information sources to turn to With the well-ordered world of travel totally disrupted by COVID-19 travel restrictions, new solutions have quickly developed
Most of you will recall Anthony ” Tony ” Marshall and his tireless work to assist the hotel industry in understanding the legal aspects of the business and ensuring guest safety. Due to his lasting impact, we honor Tony annually at The
In this article by Stephen Barth, he lays out a strong argument supporting a ban on smoking and having lighters in planes and airports. With the items that are confiscated at airport security, why are passengers allowed to bring lighters
Stephen was consulted for a piece by the NBC News on February 6, 2013, concerning recent crimes targeting travelers in Mexico, specifically the brutal rape of six Spanish females in Acapulco. Violent crime against tourists in Mexico is not common,
**Originally posted on February 9, 2013 by Los Angeles Times** MEXICO CITY — You might be hard-pressed to find the word “Mexico” in some of the advertising for tourist resorts in Mexico. Brands like “Riviera Maya” often eclipse the
Stephen was interviewed by Nik Rajkovic of Houston’s KTRH radio for a piece on restaurant tipping. Tipping is common in the U.S. and constitutes the bulk of pay for servers and bartenders. It is necessary? Is it useful? What is
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Betina Pierson’s daughter was killed while walking beside a roadway in Indianapolis on Dec. 19, 2010. The driver was drunk and on his way home from a Colts football game. The horrible death has brought up a lawsuit and also
Stephen was recently asked to comment in an article in Hotel News Now covering the tragic deaths of three guests at a Best Western in Boone, North Carolina, which has brought to light the real danger of carbon monoxide poisoning in hotels.
Hotels are typically fairly lenient on accidents in rooms and damage caused by guests, despite worries we may have to the contrary. Injuries, spills and other accidents can cause damage that is usually covered by the hotel itself. But why,