Carbon Monoxide the Silent Killer for Hoteliers

Stephen was recently asked to comment in an article in Hotel News Now covering the tragic deaths of three guests at a Best Western in Boone, North Carolina, which has brought to light the real danger of carbon monoxide poisoning in hotels. Damon Mallatere, president of Appalachian Hospitality Management, which manages the Best Western in Boone, has […]

People are normal until they check into a hotel room…

Hotels are typically fairly lenient on accidents in rooms and damage caused by guests, despite worries we may have to the contrary. Injuries, spills and other accidents can cause damage that is usually covered by the hotel itself. But why, exactly, do so many hotels find themselves dealing with strange guest accidents? In a story […]

Child’s Death Brings Up Questions About Alcohol Sales at NFL Games

Betina Pierson’s daughter was killed while walking beside a roadway in Indianapolis on Dec. 19, 2010. The driver was drunk and on his way home from a Colts football game. The horrible death has brought up a lawsuit and also questions about serving alcohol at sporting events. Pierson wants Centerplate, the food and beverage provider […]